Adam Thierer argues that innovation can help dissatisfied customers—or citizens—in two ways. First, it offers an “exit” from unsatisfactory services in either the private or public sector. And second, this strengthened form of “exit” lends its power to individuals’ “voice” as well; when disgruntled consumers can easily leave, their threats to do so mean a lot more.
Mikayla Novak uses Albert O. Hirschman’s concepts of exit, voice, and loyalty to analyze Black Lives Matter as a social movement. She finds it a productive tool for thinking about current events and argues that Hirschman’s book holds up well even in an era of digital discontent, one quite different from the book’s own time.
Ilya Somin acknowledges that the digital ability to “exit” a bad governance or consumer situation is good as far as it goes, but that for some cases, it’s never going to be enough. A political or religious refugee commonly gains safety only through physically fleeing their oppressors, who control the government where they live. And even those who leave an area merely for better economic opportunities elsewhere exercise a kind of exit that can’t generally be replicated through digital substitutes.
Max Borders laments that liberalism is in retreat as nationalists and socialists have come to dominate American political discourse. Radical remedies are called for, and so Borders takes issue with Thierer’s concept of permissionless innovation. The point, he says, is not to make leaders more accountable; it is to make top-down leadership obsolete as a form of social organization. When that happens, the ideologies that rely on it will wither.
Discussion through the end of the month.